Customer Letters
Our customers aren't shy about letting us know how they feel! Here's what some of you have shared with Fire Mountain Gems and Beads:
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Dear Fire Mountain Gems,

I have placed and received 2 orders with Fire Mountain Gems so far and I just want acknowledge what a pleasure it is doing business with your company and I commend you for the outstanding service I have received both times.

Everything has been above and beyond my expectations, from the wonderful selection and layout of the catalog, to the extremely helpful, professional, and friendly customer service person who assisted me on the phone while I was ordering, and the meticulous packaging and presentation of my orders when I open them including the special "packaged with love" tissue paper. Also my orders have arrived remarkably fast to my home after placing orders.Thank you for being such a first rate company. You have more than earned my business and my loyalty and are truly a stand out company with standout employees.

Thank you for being such a wonderful company to do business with,

Karen Krutch

Products sold by Fire Mountain Gems and Beads® are intended for experienced jewelry-makers and designer-artists;
children 14 years of age or younger should use these products with adult direction.

Fire Mountain Gems and Beads, Inc. - One Fire Mountain Way, Grants Pass, OR USA 97526-2373
Copyright 2008-2015 Fire Mountain Gems and Beads, Inc. All rights reserved.