What customers are saying . . .

"I'm sorry for the delay in thanking you for your helpful response. I followed your suggestions, and printed the step-by-step instructions, and also ordered the book you recommended. Your response was extremely helpful, prompt, and friendly and if I can extend kudos to you by relaying this to the appropriate department/person at fire mountain, I'd be happy to do that. It's so refreshing to receive good customer service in a world that seems to have lost the art, and it's important to recognize the rare people who excel in it. Thanks again! You've reinforced my loyalty as a customer to Fire Mountain Gems!"

- Margaret F.
Launches a Pop-Up Window
Space Divider
Holiday Shipping Schedule
Space Divider
Product Resources Space Divider Ordering Space Divider Contact Us
Space Divider Space Divider
Shipping & Returns Space Divider Privacy Policy & Guarantee Space Divider Additional Resources
Space Divider Space Divider
Product Information Space Divider About Us Space Divider Printable Forms

Space Divider

Space Divider
*Adobe Acrobat is required.
Email:  |  Customer Service: (800) 423-2319
Order by Phone: (800) 355-2137  |  Order by Fax: (800) 292-3473

Products sold by Fire Mountain Gems and Beads® are intended for experienced jewelry-makers and designer-artists;
children 14 years of age or younger should use these products with adult direction.

Fire Mountain Gems and Beads, Inc. - One Fire Mountain Way, Grants Pass, OR USA 97526-2373
Copyright 2008-2014 Fire Mountain Gems and Beads, Inc. All rights reserved.