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What customers are saying . . .

"I'm sorry for the delay in thanking you for your helpful response. I followed your suggestions, and printed the step-by-step instructions, and also ordered the book you recommended. Your response was extremely helpful, prompt, and friendly and if I can extend kudos to you by relaying this to the appropriate department/person at fire mountain, I'd be happy to do that. It's so refreshing to receive good customer service in a world that seems to have lost the art, and it's important to recognize the rare people who excel in it. Thanks again! You've reinforced my loyalty as a customer to Fire Mountain Gems!"

- Margaret F.
 
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Email: Questions@firemtn.com  |  Customer Service: (800) 423-2319
Order by Phone: (800) 355-2137  |  Order by Fax: (800) 292-3473

Products sold by Fire Mountain Gems and Beads® are intended for experienced jewelry-makers and designer-artists;
children 14 years of age or younger should use these products with adult direction.

Fire Mountain Gems and Beads, Inc. - One Fire Mountain Way, Grants Pass, OR USA 97526-2373
Copyright 2008-2014 Fire Mountain Gems and Beads, Inc. All rights reserved.