When returning items for exchange in the same category of products, you will receive the same quantity discount as your original order. All other items will be calculated as a new order. The quantity discount pricing will be based on the number of items placed on the new order. Please add $5 to cover the postage. Fire Mountain Gems and Beads is not responsible for postage on returned items. In the event that you return a large quantity of items for which you have received assortable or quantity discount pricing, we reserve the right to recalculate your order total based on the actual items you kept.