What People are Saying...
Thank you for all your feedback and willingness to share the good, the bad and the ugly with us. We build our business around customer feedback.
So please keep the comments coming -- and be assured it will be brought to the attention of the appropriate departments for resolution.
I got re-introduced to your catalog recently and signed up for your e-mails. I purchased a few Items and will purchase more as needed. I am very impressed with all that you offer. I enjoy looking at all the beautiful creations your staff and others create. I aspire to be able to have a few creations of my own to show and tell in the future. My latest quest is to learn how to string pearls with the knot in between each one. If you have any easy to learn instructions, please let me know. I also enjoyed reading "waggin tales". I am not sure how old the articles are or if PC is still around, but I would be very interested to get any updates/pictures. I look forward to hearing from you soon. Thank you very much.
I just wanted to let you know what a fantastic job you all do with getting my orders out so fast. Everything is wonderful and great quality. I love shopping with you and will continue to do so. Keep up the great work!
You have been great and what a wonderful choice of charms and chains! It was so easy to find what I wanted. Thank you!
Did not know there was such a thing as a tube cutter! All these years I have been taping down my little copper tubes trying to cut the wiggly things. Thanks for the info.
So nice to know you folks are on the ball! Thank you!!!
I make Bohemian wind chimes with fabric and beads. I love the variety and the prices of beads. Wish I had found you months ago!
Great selection and great service!!
Wow! Great service at all times. Thanks ;)
I want to thank you for your speedy delivery of my order...I was really surprised when it arrived in yesterday's mail!! it "made my day"...again, thank you.
I just want to say how happy I have been with everything that I have been able to order from you. Thank YOU.
Your articles in your newsletters are the best!
Your service is terrific and your telephone people are the best.
I am so happy that I was introduced to your site. I am so overjoyed and happy with everything that I have received. I just wish that I could afford to purchase more.
I have never dealt with a company more professional than Fire Mountain! You are so on the mark it is not to be believed. Thank you for such great service. I love your company!
I just wanted to tell you how excellent your customer service is. Shipping was sooo fast! I really appreciate such excellent service. Thank you! My order is awesome--I love the cabochons!
They have products I think I would have a hard time finding elsewhere. Very convenient!
Love shopping with your company - wish I had more time to make more stuff! The way the merchandise looks online is just how it looks when I get it! And my shipments normally arrive earlier than the date you tell me!
I have always received quality products from here.
Been a customer for many years. I love being able to sit down at my computer and shop. Sometimes I just look at all the inspirations.
I have been so grateful with all the help that I have been given. Thank you so much for being understanding.