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Free Pair of SWAROVSKI ELEMENTS 12mm Butterfly Beads with Swarovski Crystal Purchase

What People are Saying...

Thank you for all your feedback and willingness to share the good, the bad and the ugly with us. We build our business around customer feedback.

So please keep the comments coming -- and be assured it will be brought to the attention of the appropriate departments for resolution.

1641 Item(s) Found.
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I was looking at design # 52B2, which is beautiful. When I went to look at the individual beads, nearly all of them are no longer available. WHY is that? Lately, every time I see a lovely design, the beads no longer exist on this site. I realize that this is one of those designs for inspiration and substitutions can be used. BUT, I would really rather have designs that use most of the parts in the design. Very frustrating!
- Sara
You sent me a catalog which I can't use about beading; I am looking for a catalog for hair accessories, hair bands, barrettes, clips and embellishments.
- Diane
I have always been completely satisfied with everything I have purchased. Your customer service reps have always been phenomenal. I wish there was a way to get discounts on smaller amounts. After you reach the first discount level it is a long way to the next level. That is my only complaint but it won't stop me from buying! I love your company and your products! Thank you so much!
- Richarda
I tried to apply my credit to this order and was unable to make it apply. I called the service person who suggested that it might not have gone through because I used the dollar sign with my credit amount. Perhaps you could suggest to customers that they should use only numerals when applying credit.
- Carole
I think it would be very helpful to beaders, especially newer ones if you posted a "suggested" price next to pictures in the catalog.
- Dawn
Just wanted to say thank you so much for my recent order shipment. I previously had several problems with a past order, which were all eventually worked out. I placed this order on Wednesday and received it on Friday, so quick, everything was perfect and I always love your free gifts! Well done! I appreciate your extra effort to make sure I got all the items so quickly. I'm sure I'll be making another order from you without hesitation. The free Swarovski pearls were an added bonus--Thanx
- Amy
Y'all are freaking amazing! Thank you for always fast shipping and great customer support!!! Even on a Saturday! Wooo! Y'all are the best ;D a forever customer.
- Lilian
While on vacation this summer we had the pleasure of taking a factory tour. We were taken into the photo section and commented on the set up they were using. They took the time to explain and demonstrate the difference in the picture quality using the "light box" they had set up. I recently bought the white board and made a "light box" and the improvement in the quality of my pictures is amazing!! Please pass my thanks along to those two guys for taking the time to show us some of the "tricks of the trade" to improve our online postings--it was much appreciated :-)
- Janet
LOVE FIRE MOUNTAIN!!! Easy to order and if you need anything great customer service. Good quality gems and beads and anything else you need. I was told about Fire Mountain through a friend and passed the word along to others. We are all happy jewelry designers. Thank you so much.
- Jude
Good day, I just wanted to say thank you for the catalog that you sent me. You have very good selection of beads and I'm going to place an order soon. Have a wonderful day! Best regards,
- Nikola
The e-mails I receive from Fire Mountain Gems are absolutely wonderful. The new items that are offered with every e-mail as well as the new jewelry designs, keep me coming back for more. I would recommend your company to anyone interested in making jewelry. The quality of your merchandise is fabulous. Keep it up. Look forward to your next e-mail and catalog.
- Suzanne
Hello, Just to let you know I have received my beads today and I thank you very much. Wishing you a good day.
- Blanche-Marie
I just want to thank FMG for an outstanding order you sent me this week. Thank you so much for the free gifts. The order arrived so fast and as usual it is like Christmas opening the package to find the neat items ordered. I will so enjoy getting started making jewelry again with your great products. I sure I will have better outcomes with glue ordered that I can expand into cabochons that I have not tried before. Thank you again--happy beading plus!!!!!!!!!!!!!!!!!!!!!!!!
- Sue
Wire Gauge to Inches and Millimeters is a great resource!
- Brenda
I'd like to thank you on how this company is run. Not once in five years has my order ever been wrong and the one time I called customer service to add on to my order, the friendliness and helpfulness was unbelievable. All this plus the constant sales that allow many of us to create. An outstanding customer oriented company. :)
- René
Thanks for great service and products! Also, thank you for the mouse pad!
- Katherine
Hi, My very favorite source for beads and supplies is Fire Mountain Gems. I love the products and appreciate so much that you have special flat rates which enable me to order from Canada whenever I wish. Thank you so much for your services!
- Wendy
You gals -n- guys have always been right on with me! Fast delivery, great prices! Thanks
- Wally
I just received my order (and catalog) today. I am very pleased with my order and your quick service! It's GREAT! I will be placing another order with you around the 6/7 of March! I am looking forward to doing a lot of business with you in the future, and I will recommend your company to all of my friends! Thanks a million,
- T.D.
Once again you guys have impressed me with the service I have gotten. I placed my order late Tuesday evening and my order was ready to be picked up by Saturday. Thank you so much now I'm gonna go enjoy using the Delica beads I ordered!! AWESOME SERVICE AND MUCH LOVE TO YOU FROM NORTH CAROLINA!!
- Kerra
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All products sold by Fire Mountain Gems and Beads® are not intended for use by children 14 years of age and under.

Fire Mountain Gems and Beads, Inc. - One Fire Mountain Way, Grants Pass, OR USA 97526-2373
Copyright 2008-2014 Fire Mountain Gems and Beads, Inc. All rights reserved.