What People are Saying...
Thank you for all your feedback and willingness to share the good, the bad and the ugly with us. We build our business around customer feedback.
So please keep the comments coming -- and be assured it will be brought to the attention of the appropriate departments for resolution.
The shipment was delivered BEFORE the date expected--even more astounding since it was just before Xmas and there were backlog delay warnings. This was my first order and I was gobsmacked to get--not one, but two!--totally unexpected freebies. FMG didn't have to do that and getting presents is wonderful. Smart marketing; you've got me hooked.
But! Some of the directions included for jewelry designs in the gallery are just awful! You need to pass each one to a couple of simple jewelry home crafters for an "ok" before posting online.