menu
Fire Mountain Gems and Beads Friendly service since 1973
Happy Holidays
Help Menu
Help
800-355-2137
Chat with Us
Chat
Live Chat
  • All-Assortable Pricing
  •   Holiday Shipping Info
  • Returns
  • More Customer Service ...
Chat
Email
E-Mail
Phone
Create / Login
Account
account
account
Login to Your Account
Login
Create Your Account
  • Easy as E-Mail & Password!
  • Checkout faster.
  • View previous orders.
  • Easy re-ordering.
  • Keep track of favorites.
  • Never lose your shopping cart!
0
cart
Gift Certificates Wholesale Program Free Catalog My Favorites
Fire Mountain Gems and Beads
  • Beads
    • Beads by Type
      • Gemstone Beads
      • Crystal Beads
      • Seed Beads
      • Acrylic Beads
      • Bone and Horn Beads
      • Glass Beads
      • Metal Beads
      • Pearls
      • Porcelain Beads
      • Shell Beads
      • Wood and Nut Beads
      • Add a Bead System
    • Beads by Brand
      • Celestial Crystal®
      • Crystal Passions®
      • Dyna-Mites™
      • Ming Tree™
      • Miyuki
      • Preciosa Crystal
      • Preciosa Seed Beads
      • Swarovski® Crystal
      • TOHO BEADS®
  • Jewelry Supplies
    • Findings
      • Earring Findings
      • Clasps
      • Bails
      • Crimp Beads
      • Crimp Bead Covers
      • Head Pins and Eye Pins
      • Jump Rings
      • Mountings and Settings
      • Bead Cages and Frames
      • Bead Caps
      • Links
      • Almost Instant Jewelry®
    • Supplies by Type
      • Gemstones
        • Cabochons
        • Faceted Gems
      • Chains
      • Charms
      • Components
      • Glues and Adhesives
      • Memory Wire
      • Metal Clay
      • Pendants
      • Polymer Clay
      • Rhinestones
    • Stringing Material
      • Beading Wire
        • Accu-Flex® Beading Wire
        • Beadalon®
        • Acculon
      • Cord
        • Powercord®
        • Cotton Cord
        • Leather Cord
      • Thread
        • FireLine®
        • Silk Thread
        • Nylon Thread
    • Wire-Wrapping Wire
      • Sterling Silver Wire
      • Sterling Silver-Filled Wire
      • Gold-Filled Wire
      • Copper Wire
      • Aluminum Wire
      • Wire-Wrapping Brands
        • ParaWire
        • Zebra Wire
        • Artistic Wire
        • Beadalon®
        • Wrapit® Wire
  • Themes
    • Seasonal
      • Christmas
      • Top 10 Gifts
      • Hanukkah
      • Valentine's Day
      • St. Patrick's Day
      • Easter
      • Mother's Day
      • 4th of July
      • Halloween
      • Day of the Dead
    • Supplies by Medium
      • Bead Mosaics
      • Cold Connections
      • Kumihimo
      • Leatherworking
      • Enameling
      • Glassworking
      • Knotting and Macrame
    • Special Selections
      • Awareness and Charities
      • Bulk Buys
      • Assortments
      • Birthstones
      • Rosary Supplies
      • Western Collection
  • Tools
    • Tools by Type
      • Pliers
      • Wire Jigs
      • Sets and Kits
      • Needles
      • Stamping
      • Bead Boards
      • Cleaners and Polishers
      • Hammers
      • Looms
      • Rock Tumbler and Accessories
    • Displays
      • Racks
      • Earring Cards
      • Display Cases
      • Trays and Inserts
      • Multipurpose Displays
      • Displays by Jewelry Type
        • Bracelet and Watch Displays
        • Earring Displays
        • Necklace and Chain Displays
    • Packaging
      • Presentation Boxes
      • Display Cards
      • Pouches
      • Gift Bags
      • Tags and Labels
      • Storage Bags
    • Organizers
      • Storage
      • Carrying Cases
      • Bottles and Vials
  • New
    • New Products
      • November 2024
      • October 2024
      • September 2024
      • August 2024
      • July 2024
      • June 2024
  • Jewelry
    • Jewelry and Gifts
      • Earrings
      • Bracelets
      • Necklaces
      • Pendants
      • Rings
      • Gifts
    • Shop by Jewelry Collection
      • Everyday Jewelry
      • Impact Bracelets
      • Create Compliments® Jewelry
      • BohoSTAR Bracelets
      • Impulse Jewelry
      • One of a Kind Jewelry
  • Learn
      Jewelry Maker's Library
      Visit the Jewelry Maker's Library
    • Jewelry Medium
      • Bead Mosaic
      • Bead Stringing
      • Chainmaille
      • Fiber & Textiles
      • Metalworking
      • Polymer Clay
      • Resin & Mixed Media
      • Seed Beading
      • Wireworking
    • Jewelry Style
      • Seasonal & Holiday
      • Trends in Jewelry Making
      • Wedding Jewelry & Décor
    • Inspiration
      • Gallery of Designs
      • Jewelry-Making Contests
      • Jewelry Artist’s Success Stories
    • Reference
      • Ask the Experts
      • Books and DVDs
      • Business & Marketing
      • Essential Resources
        • Charts
        • Color Forecast
        • EncycloBEADia®
        • Gemstone Meanings
  • Sale Sale
  • Help
  1. Home
  2. Customer Service
  3. customer-service

customer-service

Customer Service

Contact Us

  • Contact Information

Ordering

  • How to Order
  • Special Orders
  • Assortable Pricing
  • Sales Tax
  • Order Form (PDF)

Shipping & Returns

  • Shipping Information
  • Returns
  • Return Form (PDF)

Privacy

  • Privacy Policy

Product Information

  • The Safety of our Products
  • Precious Metals Pricing
  • Safety Data Sheets

About Us

  • About Us
  • Employment Opportunities

How to Use Our Website

  • How to Reset Your Password
  • How to Search for Design Ideas and Resources
  • Order History Information
  • How to Enter Promotion Codes
  • How to use Favorites

Submissions/Suggestions

  • Design Gallery Submissions
  • Product Suggestions

Product Resources

  • Gemstone Enhancement Guide
  • Measurements, Charts & More
  • Patterns, Projects & More
  • Pearl Grading Guide

We are a 100% direct-mail and e-commerce company and have no sales showroom.


Email: Questions@firemtn.com | Customer Service: (800) 423-2319


Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473

Back to top
Fire Mountain Gems and Beads
You supply the creativity,
we supply everything else! ®
Hazardous Icon
Hazardous Items
This item contains a hazardous material and is non-returnable. This item must be shipped via Hazardous Materials Shipping and must be shipped to a physical address.
Hazardous Icon

Warning

This product can expose you to chemicals including Titanium dioxide and Talc, which are known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov

This product can expose you to chemicals including Thiourea, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov

This product can expose you to cadmium, a substance known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

This product can expose you to chemicals including phthalates, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

This product can expose you to chemicals including Phenyl glycidyl ether (oxirane), which is known to the State of California to cause cancer, and Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

This product can expose you to lead, a substance known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

This product can expose you to chemicals including tetrachloroethylene, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov

This product can expose you to Ceramic Fibers, a substance which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov

Drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer. Avoid inhaling wood dust or use a dust mask or other safeguards for personal protection. For more information go to www.P65Warnings.ca.gov/wood

This product can expose you to chemicals including Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

This product can expose you to Ethylbenzene, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov

This product can expose you to chemicals including Phenyl glycidyl ether (oxirane) and Epichlorohydrin, which are known to the State of California to cause cancer, and Bisphenol A and Epichlorohydrin which are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

Magnetic Clasps are a component intended to be assembled into a finished piece of jewelry by attachment to a chain, wire or cord. These parts are not intended for use by children 14 and under. Swallowed or inhaled magnets can cause serious injury or death. Magnets may also affect the function of electronic medical devices such as pacemakers.

This product can expose you to epichlorohydrin, a substance known to the State of California to cause cancer and/or reproductive harm. For more information go to www.P65Warnings.ca.gov

This product can expose you to Hexavalent Chromium, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

Notify me when this is Back in Stock
Product Notify Image

Thank you for your interest in this item SKU-

Enter your email address below to receive a notification when this item is back in stock.
close icon
Sign up for Email Offers
Email Signup
  • New Product Announcements
  • Sale Announcements
  • Free eBook
  • Beading News and More...
PC's Corner - Tail Waggin' Tales
Customer Service
1-800-423-2319
  • About Us
  • All-Assortable Pricing
  • Contact Us
  • Employment Opportunities
  • Free Catalog
  • PC's Corner
  • Platinum Partner's Program
  • Precious Metal Pricing Information
  • Privacy Policy
  • Privacy Settings
  • Returns
  • Holiday Shipping Info
  • Special orders
  • Gift Certificates
Connect with us:
Facebook Youtube X Pinterest Instagram
  • Email: info@firemtn.com
  • Order by Phone: (800) 355-2137
  • Order by Fax: (800) 292-3473
Memberships
American Gem Trade Association
Safe Shopping
This site is protected by Trustwave's Trusted Commerce program

Products sold by Fire Mountain Gems and Beads® are intended for experienced jewelry-makers and designer-artists; children 14 years of age or younger should use these products with adult direction.

Fire Mountain Gems and Beads, Inc. - One Fire Mountain Way, Grants Pass, OR USA 97526-2373 Copyright 2008- Fire Mountain Gems and Beads, Inc. All rights reserved.

Fire Mountain Gems and Beads reserves the right to make policy changes at any time without prior notice.