Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

Just love Fire Mountain, never had any issues with my orders. Very easy to place and order and I do all my ordering online. Very quick service. Just love it. Packed very neatly and always a signature and thank you from whoever packed your order. Keep up the good work everyone at Fire Mountain Gems. Thank you,
- Juanita


Additional Resources

Email: | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473