Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

"Just wanted to tell you what a total pleasure it is to do business with you. Every time I call to place an order the person I get is kind and very friendly. I have placed three orders with you within the past two weeks and I also order with other people thru a small gallery of jewelers. I just want to thank you very much."
- Joan

Privacy

Additional Resources

We are a 100% direct-mail and e-commerce company and have no sales showroom.

Email: Questions@firemtn.com | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473