Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

Excellent online shopping site. Enjoyed a very satisfactory relationship with Fire Mountain Gems. Thank you. The best online site for beads and gemstones and other accessories. Have checked other sites but haven't found any as convenient as this one.
- Veena


Additional Resources

Email: | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473