Customer Service Contact Us

Email:

Customer Service: click here

Call:

Customer Order Line: 1-800-355-2137 (24 hours a day, 7 days a week)

Customer Service: 1-800-423-2319

International: 1-541-956-7890

Domestic and International Hours:
M,T,Th,F: 6am-6pm
W: 6am-10:30am and 11:30am-6pm
Sat: 7am-4pm
Sun: Closed

To assure the highest level of customer service and satisfaction, Fire Mountain Gems and Beads frequently records calls to our customer care center.

Fax:

Fax Order Line: 1-800-292-FIRE (3473)

International Fax: 1-541-479-4367

Mail:

Written inquiries and orders can be mailed to the following address:

Customer Service
Fire Mountain Gems
1 Fire Mountain Way
Grants Pass, OR 97526-2373