Customer Service

 Notice Regarding Cadmium, Lead, Nickel and Phthalates 

Fire Mountain Gems and Beads, Inc. has issued product specifications to our suppliers regarding the elimination of Cadmium, Lead, Nickel and Phthalates from our products.

Fire Mountain Gems and Beads, Inc. also has a screening program to ensure that our products are in compliance with the State of California’s Proposition 65 and all other applicable United States laws.

For our customers subject to the European Unions’ REACH law, that law does not require companies outside of the E.U. to comply with the defined requirements of that law.

Regarding the metal nickel, generally any stainless steel or plated metallic jewelry component available in the marketplace will contain some nickel. Unless the seller says explicitly that a product is "nickel free", a buyer should assume those products contains nickel.

Products sold by Fire Mountain Gems and Beads® are intended for experienced jewelry-makers and designer-artists;
children 14 years of age or younger should use these products with adult direction.

Fire Mountain Gems and Beads, Inc. - One Fire Mountain Way, Grants Pass, OR USA 97526-2373
Copyright 2008-2019 Fire Mountain Gems and Beads, Inc. All rights reserved.
Fire Mountain Gems and Beads reserves the right to make policy changes at any time without prior notice.