Customer Service


 QR Codes 


Now it's easier than ever to access Fire Mountain Gems and Beads from your mobile device. Simply find the QR Code on the back cover of any Fire Mountain Gems catalog, scan the image with your mobile device's lens and the Fire Mountain Gems and Beads website materializes on your screen--no waiting for web browsers or typing on those little keyboards.

What's a QR Code?

QR stands for "Quick Response." A QR Code allows the transfer of information from one medium to another--in this case, from our print catalog to our online website via a mobile device. QR codes, similar to bar codes, are basically colored squares, typically black and white, that form unique patterns. These patterns are recognized as data and can be "read." The digital patterns in a QR code typically represent a link to a website.

How Do I Scan a Fire Mountain Gems and Beads QR Code?

First, you'll need to download a QR Code Reader (or Scanner) mobile app from your mobile device's market or app store--many are free of charge.
For Androidâ„¢ devices:
  • Search your App store for "QR Code Reader" or "Barcode Scanner"
  • This will bring up a list of all the available reader/scanner apps--both free and those with a cost associated
  • When you find an app you like, select it from the list--you'll then see description, review, storage and other information about the app
  • Select the "Install" button in the upper right corner which will bring up an "Accept Permissions" button. Review the information on this page so that you're comfortable with what the application will access
  • Select the "Accept Permissions" button--this will download the reader or scanner app you've chosen to your device. After a few minutes the new app will be available in your Applications
For iPhone, iPod touch and iPad devices:
  • Search your App store for "QR Code Reader" or "Barcode Scanner"
  • This will bring up a list of all the available reader/scanner apps--both free and those with a cost associated
  • When you find an app you like, select it from the list--you'll then see description, storage, review and other information about the app. Review the information on this page so that you're comfortable with what the application will access
  • Select the "Install" button in the upper right corner. Enter your password and click "ok"
  • This will download the reader or scanner app you've chosen to your device. After a few minutes the new app will be available on your main screen
Begin Scanning!
  • Open up your scanner/reader app by touching the app icon. This automatically opens up your mobile device's camera viewfinder
  • Aim it at the QR code so that you can clearly view the image
  • The QR Code will be scanned automatically and you should hear a beep on your device
  • The Fire Mountain Gems and Beads website or a *Fire Mountain "url link" will automatically download to your screen
*On some devices, a Fire Mountain "url link" may download to your screen--simply select this link or choose the "Open Browser" button to be directed to the Fire Mountain website

(A scanner/reader app on a different device, such as a Blackberry or Windows Phone, should operate in a similar fashion)

Products sold by Fire Mountain Gems and Beads® are intended for experienced jewelry-makers and designer-artists;
children 14 years of age or younger should use these products with adult direction.

Fire Mountain Gems and Beads, Inc. - One Fire Mountain Way, Grants Pass, OR USA 97526-2373
Copyright 2008-2018 Fire Mountain Gems and Beads, Inc. All rights reserved.
Fire Mountain Gems and Beads reserves the right to make policy changes at any time without prior notice.