Q: A customer of mine told me that a competitor was bad-mouthing my business. We're in a small town, and I know the competitor. What should I do?

Q: I am looking to sell my jewelry online. Do I need to get a business number if I only plan on selling $100 or $200 worth of jewelry each year, if I am lucky?

Q: I love doing shows! The problem I have is when there are several people standing at the booth. I'm afraid if I focus on one person, the others will leave because I am not paying attention to them. What do you recommend I do?

Q: I recently started selling jewelry. I've had a repeat customer that has bought my standard sized beaded bracelets. However, she now wants them re-sized to be smaller. Should I charge her a fee to do this? I don't want to lose money on my supplies to do this, but I don't want to lose a repeat customer.

Q: Hello! I have a question about how to market my fine silver pendants: With the rising cost of precious metals I often find it difficult to sell my pendants for the price I want if I consider the chains that go with them. I really want to sell my pendants "as is" without a chain to keep costs down, but I feel if I do that it hinders sales since people want to wear the pieces right away or they don't have a chain of their own. Should I just charge more and supply a chain? Or should I keep my prices affordable and skip the chain? I was thinking about using a cord or something since it would be cheaper, but I'm afraid it won't mesh well with the more formal look of my pieces. Help?

Q: With the precious metal market so volatile, I've been using some silver plated findings in my designs. On my cards I tell of what each piece is made. Is there a legal explanation required when you have a piece, say, 20% silver plate, 80% sterling or can I just say SP and Sterling or Sterling w SP and leave it at that? I don't want to mislead my customers but I also want to point out that the piece is mostly sterling. My cards are not large so space is limited.

Q: I buy pendants and antique beads at garage sales, flea markets and other sources. I use these pendants as focal points to build my necklaces around and some of them have a name printed on the back. Do I have a copyright problem or is there some other problem I might have if I want to sell my work?

Q: The manager of a gift shop told me she wasn't interested in carrying my work, and all I could think of to say was, "Thanks anyway." What's the right way to handle this kind of rejection?

Q: Should I offer a satisfaction guarantee for my jewelry?

Q: I have sold my jewelry and wire work on consignment before, with pretty good success. However, I recently spoke with a shop owner who wanted me to pay a nonrefundable consignment fee to sell my work. I'd honestly never heard this before, and I'm a bit wary. Should I be?

Q: I am new to the jewelry making business and have been interested in a business of my own since my work related accident, which forced me into early retirement. I was doing a web search for something that would help in my fixed income and I came across Fire Mountain Gems and Beads and decided that this would be something that I could do from my home. I am interested in both making and buying the pre-made jewelry. I would like to know something about the price point system, regarding the pre-made jewelry. If I buy the pre-made pieces of jewelry, what sort of price range would be the best? For example, if I buy a pre-made necklace, what would my price point be? Say if the pre-made pieces of jewelry at wholesale cost would be $5.34. Would I multiply the wholesale cost by 2, 3, 4 times the cost, or what percent would I mark up the necklace? If I decide to sell this necklace with a bracelet and earrings, what would the markup be on this set? Also, if I buy a set of 6 of the same kind that cost $7.42 for the set of 6 how would I break this down to each individual piece? I will be setting up at the flea market and craft shows and making up my website and ebay store. Thank you.

Q: If I buy a licensed college or pro team charm and use it in a jewelry design, do I have the right to resell it?

Q: How do I charge for teaching how to make jewelry? I'll be carrying the products myself (beads, etc.). There isn't anyone here who teaches at all in my area. I know in Houston they do but its 2 hrs away.

Q: With selling jewelry in mind, should I focus my designs into a theme or collection?

Q: I recently bought gold-filled chains that I will resell to my customers. How do I explain gold-filled?

Q: Hi, I was wondering if there is a way to tell if a bead is sterling silver or something else. Whatever they are they are solid, nothing scratches off. Thanks

Q: I am interested in selling jewelry at craft fairs and shows. I will need to have a pretty large inventory of necklaces, bracelets and earrings. What do you recommend as a good amount of inventory for a fair or show? Thank you!

Q: When I use a pattern found in a magazine, how do I get permission to sell or teach that pattern?

Q: I met with a gallery owner recently who wanted a huge commission to sell my jewelry. I was completely turned off and left without making a deal with her. Now I am re-thinking my decision. Should I go back and see if her commission is negotiable?

Q: I am thinking about selling the jewelry I make. What are my obligations as far as describing the materials that my jewelry is made from? It can be so confusing!

Q: I find great inspiration from the Gallery of Designs and the Beading Instructions. Will I get in trouble if I make and sell my jewelry using inspirations from these resources?

Q: How do you set up a website to sell your jewelry?

Q: In terms of selling my jewelry at shows, should I look for events where I'll be the only one selling the kind of jewelry I make, or one where there are others who do similar kinds of jewelry?

Q: My work will be sold in a gallery, but I won't be there to sell it. I'd like to include some information that prospective buyers can read. What's the best way to do that?