Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

Thank you Fire Mountain Gems. You don't seem to want me to buy anything!!! I appreciate the true just plain Happy Birthday. I can't bring myself to click on the cupcake for fear that it will take me to your store. I thank you again for your kindness ... Cool Runnings.
- Shelly
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Additional Resources

Email: | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473