Customer Service
Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.
It is always a pleasure to call Fire Mountain Gems. The customer service reps are always pleasant and polite and there is no time spent waiting for someone to answer. The order is always promptly delivered also. Thank you!
- Brenda W
Email: Questions@firemtn.com | Customer Service: (800) 423-2319
Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473
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